Privacy Policy

Last Updated: May 30, 2026 · Applies to storiginator.com

Maintained by ORIGINATOR TRADING GROUP LIMITED

01 Overview and Scope

ORIGINATOR TRADING GROUP LIMITED, operating as Storiginator, is committed to protecting customer privacy. This policy explains how we collect, use, store, and share information when you visit our website, place an order, contact support, or use customization tools.

02 Information We Collect

Contact, shipping, billing, and order information you provide during checkout.
Messages, files, and artwork you submit for customer support or customization.
Website usage, device, cookie, analytics, and advertising interaction data collected through Shopify and other service providers.
Order, payment status, shipment tracking, email marketing, and customization data from service providers used to operate our store.

03 How We Use Information

Purpose	Details
Order processing	Process orders, arrange production, coordinate delivery, and send confirmations and shipping notices.
Customer service	Respond to inquiries, resolve order issues, and process return or exchange requests.
Marketing	Send updates and promotional messages when you have opted in. You may unsubscribe at any time.
Analytics and advertising	Measure site performance, improve customer experience, and evaluate ad performance.
Compliance and security	Prevent misuse, review order risk, comply with legal obligations, and protect business operations.

04 How We Share Information

We do not sell personal information for monetary compensation. We share only the information reasonably necessary for store operation with service providers such as Shopify, payment processors, shipping carriers, tracking tools, email marketing tools, analytics providers, advertising platforms, customization tools, and production partners.

We may also disclose information when required by law, to protect our legitimate business interests, to prevent fraud or security threats, or in connection with a business transfer.

05 Data Storage and Security

Information may be stored or processed by Shopify and other service providers in countries where they operate. We use reasonable technical and organizational safeguards, including secure checkout, access controls, and encrypted transmission where supported. No online system can be guaranteed completely secure.

06 Data Retention

Data Type	Retention Period
Order and transaction records	Kept as needed for business, tax, audit, and legal requirements.
Account and customer support records	Kept as long as needed to provide service, resolve disputes, and maintain records.
Marketing data	Kept until you unsubscribe or request deletion where applicable.
Custom design files	May be retained temporarily for order production and support. Please keep your own backup copies.

07 Cookies and Tracking

We use cookies and similar technologies for essential store functions, analytics, marketing, advertising, checkout, cart operation, and account features. You can manage cookies through your browser settings, although disabling some cookies may affect site functionality.

08 Your Privacy Choices

Depending on your location, you may have rights to access, correct, delete, limit, or request information about your data, and to opt out of certain marketing uses.

To submit a privacy request, contact us at service@storiginator.com with “Privacy Request” in the subject line.

09 Third-Party Links

Our site may contain links to third-party websites or services. Those services operate under their own terms and privacy policies, and we are not responsible for their content or data practices.

10 Updates to This Policy

We may update this Privacy Policy to reflect changes in our business, services, or applicable law. When we do, we will update the Last Updated date.

11 Contact Us

Company	ORIGINATOR TRADING GROUP LIMITED
Brand	Storiginator
Address	RM 12, 6/F THE CLOUD, 111 TUNG CHAU ST, TAI KOK TSUI, HONG KONG
Phone/Text	+1 626-786-6473
Email	service@storiginator.com